FAQ of oil paintings
 
Why buy oil paintings from us? 
(1) We have the largest base of in-stock oil paintings covering all the topics. We are directly supplied by numerous oil painting workshops in Wushipu Oil Painting Village.
(2) We are trustworthy artwork providers. The requirement of customers is always the first priority of our concern. We pursue a long term connection with any customer by our earnest intent and efforts. 
(3) We provide warrant quality. Before oil paintings are sent to you, they have been inspected and evaluated by our artists. The delivered artworks will be strictly consistent with the grade requirement of you. 
(4) We have the best guarantee in the culture industry. We guarantee your 100% satisfaction. If a painting is not what you like, we will rework or refine it till you are satisifed. . 
(5) We ensure securely packaged and our shipments arrived in good condition. 
         
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Can you describe the order flow?













         
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How to place an order?
If your order are chosen from our website, please tell us your name, Tel No, address,as well as the  sizes, quality and quantity of the paintings from our email. And we will start our working for you once receiving your payment. When we finish the paintings we will email you digital pictures of finished paintings for your confirm. we will do delivery quickly after you confirm the oil painting.
         
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How long will it be taken to fininsh the order?
Once you have placed an order, it will be finished in two to five weeks after receiving the payment. 150pcs per month for museum quality,under 5000pcs for high quality, commercial quality is not limited.
         
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What is the minimum order quantity?
We provide our products to customers directly, even one picture is at wholesale price, so there is no minimum order quantity. For paintings without frame, you can choose any one your favor, and place an order. You can get the high quality paintings and the competitive price here. And if the order quantity is large, we can give you a reasonable discount.
         
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Can I order oil paintings which are not showed in your online catalogues?
Yes, just please email us your pictures or tell us the title or name of the paintings, then we will do upon your request. 
         
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Would you can paint anything?
Yes, we could paint anything. Our artists are well trained. They are talented in painting anything only if you offer your requirement. 
         
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What sizes of painting are you offer?
General sizes are 8*10", 16*20", 20*24", 24*36", 36*48", 20*30", 30*40", 48*72". However, we can paint any other sizes your request.
         
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Are all paintings hand made by oil on canvas?
Yes, all of our paintings are 100% hand-painted by professional artists. We do not use computer assistance or any other equipment.
         
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Are your paintings framed or unframed?
Usually, we provide painting without frame. But we supply bulk of oil painting frames in wholesale, there is minimum order quantity of 100 frames, 20 pieces each item chosen.
We ship frames normally by Sea Container. Simply let me know what exactly you want and we will quote you quickly, the minimus order quantitiy is one container(1*20').
         
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How do you guarantee the quality of museum grade reproduction oil paintings? 
For the museum grade oil paintings, we choose the best artists, and use the best materials and highest quality oils to produce the paintings. Our artists have over 10 years of experience in this line.  Each one of them is an expert in the technique of oil painting art. Our reproductions are exact consistent with the original artist's style of painting.
         
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How do you control the quality and price of economic oil paintings? 
For the reproduction of bulk of economic oil painting, we divide the painting process into several sub-processes. Each sub-process is carried out by a professional painter. Every painter is asked to do his best job on his own part. The teamed painters cooperate together to finish the whole painting process. The streamlined painting process ensures the good quality of bulk of reproductions required by the customers. Our QC system will send QA artists to inspect the quality in the whole painting process and ensures the high qualit and price ration within the cost constrains.
         
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Why can you offer such a low price, does it also mean a discount quality? 
There are two reasons for us to provide the competitive price. First, we pursue the suitable profits but consider more for our customers in advance. Secondly, we are located in Wushipu Oil Painting Village located in Xiamen,China, which supply us numerous professional artists with competitive labor cost. 
Our oil paintings have best quality and price ratio. You may confidently choose our oil paintings according to your budget. 
         
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Why is there no price-list on this website?
This is only for our Wholesale customers so please contact us to get your pricing if that is you. You will be returned with a quotation in 24 hours.

         
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Do you also carry a paper-print catalog?
No, but we will send one CD-ROM including the trial order. 
         
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Will I have to pay customs duty?
It varies in various country. Generally, our customers will not have to pay duty on personal items less than USD500 in value, and in most countries hand painted oils on canvas do not attract duty. But please check the Customs or the postal authorities in your country if you have any questions.
U.S. Customs imposes NO IMPORT DUTY on hand painted oil on canvas paintings. The point of entry into the United States makes no difference nor does the state of final destination.
         
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Do I have to pay shipment fee? 
Yes, usually to save our customer's charge,  we provide quotation separating painting's price and freight. The freight detail please click here.
         
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How do I pay? 
We accept western union and wire transfer (T/T) presently. 
Please click here for details.
         
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What is your Return Policy? 
We provide your 100% satisfaction guarantee. Likely, our artists would like to refine or rework your paintings till you are satisfied. We can change artists to paint your oil paintings if you request us to do that. 
         
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